Privacy Policy

The Opimise.com website (the “Website”) including its sub-domains is managed and operated by Opimise Limited (“we” or “us”).

Collection of information:

We receive, collect and store any information you enter on the website or provide us in any other way. We also collect personally identifiable information if provided by you, including name, email address, password used to log in on the website, communications, comments, feedback, recommendations, and personal profile.

Why we collect this information:

We collect such non-personal and personal information for the following purposes:

  1. To operate the website;

  2. To provide our we site users with ongoing assistance;

  3. To be able to contact you with general or personalised service-related notices and messages;

  4. To create aggregated statistical data and other aggregated and/or inferred non-personal Information, which we or our business partners may use to provide and improve our respective services;

  5. To comply with any applicable laws and regulations.

Use of personal information:

When we collect personal information you give us such as your name and email address, your personal information will be used only in the context of how it was provided.

Your personal information will not be provided to a third party unless required to do so by law.

Security of your personal information:

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

Data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping your password and user details confidential. We will not ask you for your password (except, of course, when you log in to the website).

Policy amendments:

We may update this privacy policy from time-to-time by posting a new version on the website. You should check this page occasionally to ensure you are happy with any changes.
We may from time to time also notify you of changes to our policy by email.

YOUR RIGHTS

Right of Access:
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:

(a) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

We may refuse a subject access request or raise a fee for processing the request if the request is manifestly unfounded or excessive.

We may withhold such personal information to the extent permitted by law.

Right to Rectification:
Where you identify that incorrect information is held you may instruct us to amend that information.

Right to Erasure:
Individuals have a right to have personal data erased and to prevent processing in specific circumstances:

• Where the personal data is no longer necessary in relation to the purpose for which it was originally collected/processed.
• When the individual withdraws consent.
• When the individual objects to the processing and there is no overriding legitimate interest for continuing the processing.
• The personal data was unlawfully processed (ie otherwise in breach of the GDPR).
• The personal data has to be erased in order to comply with a legal obligation.

There are specific circumstances where we can refuse to erase personal data:

• to exercise the right of freedom of expression and information;
• to comply with a legal obligation or for the performance of a public interest task or exercise of official authority;
• for public health purposes in the public interest;
• archiving purposes in the public interest, scientific research historical research or statistical purposes; or
• the exercise or defence of legal claims.

Generally we will not process a request to erase information where there is an ongoing legal obligation on the company to retain the information, for example for taxation and social security purposes.

To request information that we hold about you, rectification or erasure, please email [email protected]